Knowing how to reset iPhone 12 Pro is a fundamental skill that empowers users to address software issues, prepare the device for sale, or restore functionality after encountering glitches. This comprehensive guide walks you through every method, ensuring you can confidently manage your device without unnecessary stress or data loss.
Preparing for a Reset
Before initiating any reset, taking proactive steps protects your valuable data and ensures a smooth process. This preparation phase is non-negotiable, whether you plan to troubleshoot a problem or sell your device.
Back Up Your Critical Data
Securing your photos, messages, app data, and settings is the most important step. You have two primary options, each offering robust security and convenience.
iCloud Backup: Navigate to Settings > [Your Name] > iCloud > iCloud Backup. Tap "Back Up Now" and ensure the process completes while connected to Wi-Fi.
Local iTunes/Finder Backup: Connect your iPhone 12 Pro to a computer. Open Finder (macOS Catalina and later) or iTunes (Windows or older macOS), select your device, and choose "Back Up Now" for a complete local copy.
Soft Reset: The First Troubleshooting Step
A soft reset, also known as a forced restart, is the ideal first response to minor software issues like an unresponsive screen or frozen apps. It safely reboots the device without affecting your data.
How to Perform a Soft Reset
Follow these precise steps to execute a soft reset on your iPhone 12 Pro:
Quickly press and release the Volume Up button.
Immediately press and release the Volume Down button.
Then, press and hold the Side Button (power button) on the right side of the phone.
Continue holding the Side Button until you see the Apple logo. Release once the logo appears.
Factory Reset via Settings: Wiping the Device Clean
When a soft reset isn't enough, a factory reset erases all content and settings, returning your iPhone 12 Pro to its original state. This is essential for selling the device or resolving deep software corruption.
Steps to Erase All Content and Settings
Carefully follow this sequence to initiate a full wipe:
Open the Settings app on your home screen.
Scroll down and tap General , then select Transfer or Reset iPhone .
Tap Erase All Content and Settings .
If prompted, enter your passcode, Apple ID password, and confirm the action.
Confirm the erase and wait for the process to complete. The screen will go black and restart.
Using Recovery Mode for System Issues
If your iPhone 12 Pro is stuck on the Apple logo, disabled, or experiencing a continuous reboot loop, Recovery Mode is the solution. This method requires connecting to a computer to reinstall the latest iOS software.
Entering and Exiting Recovery Mode
Execute these steps to safely enter and exit Recovery Mode:
Connect your iPhone to your computer using the original USB-C to Lightning cable and open Finder (macOS) or iTunes (Windows).
Perform the Volume Up and Volume Down steps from the soft reset.
On the Side Button step, continue holding it even after the Apple logo appears until the "Connect to iTunes" screen appears.