The 2020 Mazda CX-5 interior represents a significant evolution in the compact luxury SUV segment, blending refined materials with intuitive technology. This model year solidified the Japanese brand's commitment to a driver-centric cockpit that feels both upscale and genuinely usable on a daily basis. From the moment you step inside, the attention to detail in stitching, plastics, and ergonomics is apparent, setting it apart from rivals who prioritize function over form.
Design and First Impressions
Walking up to the 2020 CX-5, you immediately notice the KODO design language, but the true magic happens once you are seated. The cabin is a sanctuary of premium feel, largely due to the extensive use of soft-touch materials and clever hard plastic placement. Unlike many competitors that rely on cheap vinyl, Mazda opted for a tactile, almost leathery finish that ages well. The dashboard layout is clean and uncluttered, with a prominent center display that seems to float above the console, creating a seamless vertical surface.
Materials and Craftsmanship
One of the strongest points of the 2020 interior is the quality of materials. Soft-touch surfaces dominate the upper dashboard and door panels, while suede-like inserts are used on the headliner and center console. This combination not only feels expensive but also reduces noise vibrations from the road. The switchgear, including the rotary gear selector and steering wheel paddles, provides a satisfying tactile click that reinforces the sense of build quality. Even the faux wood grain accents look genuine rather than tacky, adding warmth to the otherwise monochrome color palette.
Technology and Infotainment
Technology in the 2020 CX-5 is focused on the driver, featuring the updated Mazda Connect infotainment system. The centerpiece is an 8.8-inch touchscreen that offers crisp graphics and relatively smooth animation, a rarity for the model year. Apple CarPlay and Android Auto are standard, allowing seamless integration with your smartphone without cluttering the cabin with cables. The interface is logical, though it lacks the flashy animations of some German rivals, favoring a straightforward grid of icons that prioritize function over flash.
8.8-inch wide-center display with responsive graphics.
Standard Apple CarPlay and Android Auto connectivity.
Intuitive interface with easy access to navigation and audio.
Available Bose premium audio system for audiophile-grade sound.
Digital cluster display provides clear driving information.
Comfort and Space
Seating comfort is a highlight of the 2020 CX-5, with supportive bucket seats in the base trims and bolstered options in higher trims like the Grand Touring. The front seats offer ample side support during cornering, yet remain comfortable during long highway drives. Rear seat space is competitive within the compact class, providing enough legroom for two average-sized adults. While the rear seats are not the roomiest in the segment, the overall cabin feels airy thanks to large windows and excellent headroom.
Driver-Centric Ergonomics
Mazda's focus on the driver is evident in the steering column reach adjustment, the height-adjustable seat, and the telescoping steering wheel. These features ensure that drivers of various sizes can find a comfortable and ergonomic position without excessive effort. The placement of the infotainment screen and climate controls is logical, minimizing the need to take your eyes off the road. Even the paddle shifters are positioned perfectly for quick and intuitive operation during spirited driving.